LEO by Leger vs GlobalTestMarket

LEO provides customer support through their website contact form, email system, and FAQ section covering common questions. The support experience varies significantly - some users report quick responses while others wait several weeks and require multiple follow-up messages.

Response times range from same-day replies to multiple weeks for typical inquiries about missing survey points, payment delays, or technical difficulties. The inconsistent support quality represents one of LEO's main weaknesses, with users often experiencing frustration when needing personalized assistance.

Having been around for a long time, GlobalTestMarket has a very friendly support department. They are always quick to resolve issues and write back, no matter how small the problem is.

The $20 minimum cash-out requirement is considerably higher than many competing survey sites, which often allow redemptions starting at $5-$10. Many users report frustratingly long gaps between survey invitations, with some receiving only 4-5 surveys over several months.

Support response times are highly unpredictable, ranging from same-day responses to weeks of silence requiring multiple follow-up messages. The redemption system only allows specific predetermined amounts rather than custom cash-out values, and the platform is restricted to US and Canadian residents only.

One of the only negatives about the GlobalTestMarket program is the payout threshold. In order to cash out, you need to accrue $50. This may be longer than you wanted to wait, but if you choose an electronic redemption, you will have it instantly. Be advised if you opt for physical gift cards, a check, or merchandise that you may have to wait up to 8 weeks to receive it.