LEO by Leger vs Yunite

LEO provides customer support through their website contact form, email system, and FAQ section covering common questions. The support experience varies significantly - some users report quick responses while others wait several weeks and require multiple follow-up messages.

Response times range from same-day replies to multiple weeks for typical inquiries about missing survey points, payment delays, or technical difficulties. The inconsistent support quality represents one of LEO's main weaknesses, with users often experiencing frustration when needing personalized assistance.

Yunite provides customer support through their parent company Potloc's established support infrastructure. You can contact them at support@potloc.com for general inquiries or privacy@potloc.com for privacy-related questions.

Yunite includes a comprehensive FAQ section covering common questions about earning, payments, technical issues, and account management.

The $20 minimum cash-out requirement is considerably higher than many competing survey sites, which often allow redemptions starting at $5-$10. Many users report frustratingly long gaps between survey invitations, with some receiving only 4-5 surveys over several months.

Support response times are highly unpredictable, ranging from same-day responses to weeks of silence requiring multiple follow-up messages. The redemption system only allows specific predetermined amounts rather than custom cash-out values, and the platform is restricted to US and Canadian residents only.

Limited payout options (only PayPal and Virtual Visa) may not suit all users, and survey availability will depend heavily on demographic matching and profile completion.

As a newly launched platform in 2024, Yunite lacks the proven track record of established survey sites.

Yunite's parent company Potloc has mixed user reviews on Trustpilot, though this is common for nearly all longstanding market research and survey platforms.