LEO by Leger vs Protected: The Panel Station

LEO provides customer support through their website contact form, email system, and FAQ section covering common questions. The support experience varies significantly - some users report quick responses while others wait several weeks and require multiple follow-up messages.

Response times range from same-day replies to multiple weeks for typical inquiries about missing survey points, payment delays, or technical difficulties. The inconsistent support quality represents one of LEO's main weaknesses, with users often experiencing frustration when needing personalized assistance.

Customer service is conducted via email. You should see a response to your inquiry within 24 hours.

The $20 minimum cash-out requirement is considerably higher than many competing survey sites, which often allow redemptions starting at $5-$10. Many users report frustratingly long gaps between survey invitations, with some receiving only 4-5 surveys over several months.

Support response times are highly unpredictable, ranging from same-day responses to weeks of silence requiring multiple follow-up messages. The redemption system only allows specific predetermined amounts rather than custom cash-out values, and the platform is restricted to US and Canadian residents only.

There's a lot to like about The Panel Station, but many users have expressed displeasure with how long it takes to actually receive your rewards. Due to their intensive anti-fraud system and multitude of worldwide users, The Panel Station takes a while to confirm your identity and verify your survey responses. Expect to get paid within 6-8 weeks.