Freecash vs LEO by Leger

One of the best features of FreeCash.com is its customer service. The site pays for extra features and has replied to 96% of negative reviews. Furthermore, the site replies to negative reviews in less than 24 hours. This shows that the company is dedicated to providing exceptional customer service and is willing to go above and beyond to ensure that its customers are satisfied.

LEO provides customer support through their website contact form, email system, and FAQ section covering common questions. The support experience varies significantly - some users report quick responses while others wait several weeks and require multiple follow-up messages.

Response times range from same-day replies to multiple weeks for typical inquiries about missing survey points, payment delays, or technical difficulties. The inconsistent support quality represents one of LEO's main weaknesses, with users often experiencing frustration when needing personalized assistance.

Some users may get overwhelmed due to the many options and offers; you might get a bit lost while trying to navigate the site at first. Once you get used to the layout you shouldn't have much trouble finding where you need to go and start earning.

According to user feedback, the user experience on Freecash, despite its association with credible survey providers like Pollfish and TapResearch, is consistently reported as subpar. Qualifying for surveys can be challenging due to their narrow focus on specific consumer profiles, resulting in unpaid attempts.

The $20 minimum cash-out requirement is considerably higher than many competing survey sites, which often allow redemptions starting at $5-$10. Many users report frustratingly long gaps between survey invitations, with some receiving only 4-5 surveys over several months.

Support response times are highly unpredictable, ranging from same-day responses to weeks of silence requiring multiple follow-up messages. The redemption system only allows specific predetermined amounts rather than custom cash-out values, and the platform is restricted to US and Canadian residents only.