MOBROG vs LEO by Leger

MOBROG® has an effective email support ticket system for customer support. Expect to receive a response to your inquiry within 24 hours. For more complicated issues, you should expect to wait a bit longer.

LEO provides customer support through their website contact form, email system, and FAQ section covering common questions. The support experience varies significantly - some users report quick responses while others wait several weeks and require multiple follow-up messages.

Response times range from same-day replies to multiple weeks for typical inquiries about missing survey points, payment delays, or technical difficulties. The inconsistent support quality represents one of LEO's main weaknesses, with users often experiencing frustration when needing personalized assistance.

Although MOBROG® operates an outstanding survey program overall, one gripe seems to pop up more than others from members; there just aren't enough surveys to take. This isn't an uncommon issue, but just remember you aren't going to get rich quick.

Users report receiving only a handful of survey invitations monthly. Although the low cash-out threshold hold makes this fact somewhat more palatable, if you’re looking to rack up a ton of rewards quickly, you might want to look elsewhere.

The $20 minimum cash-out requirement is considerably higher than many competing survey sites, which often allow redemptions starting at $5-$10. Many users report frustratingly long gaps between survey invitations, with some receiving only 4-5 surveys over several months.

Support response times are highly unpredictable, ranging from same-day responses to weeks of silence requiring multiple follow-up messages. The redemption system only allows specific predetermined amounts rather than custom cash-out values, and the platform is restricted to US and Canadian residents only.