Opinion Outpost vs LEO by Leger

SSI International, the parent company of Opinion Outpost, has vast resources allowing them to handle inquiries quickly and handle any difficulties customers may experience. Whether the issue is of a technical nature, problems with cashouts or other issues, the firm has a developed a well-deserved positive rapport with their customer base.

LEO provides customer support through their website contact form, email system, and FAQ section covering common questions. The support experience varies significantly - some users report quick responses while others wait several weeks and require multiple follow-up messages.

Response times range from same-day replies to multiple weeks for typical inquiries about missing survey points, payment delays, or technical difficulties. The inconsistent support quality represents one of LEO's main weaknesses, with users often experiencing frustration when needing personalized assistance.

While the survey opportunities are numerous, there are some companies that offer paid surveys with higher payouts. It’s the fast nickel vs. the slow dime because you will receive plenty of chances to earn as Opinion Outpost has a lot of clients. As with any way to make money online, sometimes quantity is just as important as quality.

One other slight downside that sticks out is the fact you may not qualify for some surveys based on your demographics, location, etc. Some advertisers are looking for a specific person in a specific location to complete a survey.

The $20 minimum cash-out requirement is considerably higher than many competing survey sites, which often allow redemptions starting at $5-$10. Many users report frustratingly long gaps between survey invitations, with some receiving only 4-5 surveys over several months.

Support response times are highly unpredictable, ranging from same-day responses to weeks of silence requiring multiple follow-up messages. The redemption system only allows specific predetermined amounts rather than custom cash-out values, and the platform is restricted to US and Canadian residents only.