Points2Shop vs Toluna Influencers

With millions of members, Points2Shop handles their customers fairly well. Unlike many sites, it's simple to open up an email support ticket from your account dashboard. They'll even give you an estimated response time. The majority of users report reasonably fast and courteous service.

On the odd chance that you have any issues with the Toluna paid survey program, you will find their customer service department to be top notch. They are super fast at responding to any inquiries and act quickly to resolve any and all issues, no matter how big or small.

There have been some user complaints about sudden account termination. In the past, Points2Shop has been plagued by hackers attempting fraud, so if their system detects anything out of the ordinary it automatically close your account.

As long as you are not trying to cheat the system, you should not have any problems with the Points2Shop system. Sudden account closure claims are few and far between, but since the company has endured numerous cyber attacks they are quite vigilant about any dishonest users. Should this happen to you, contact support to rectify the situation.

Points2Shop also accepts direct advertisers on their sites, some of which are directly looking for ways to market to users, which includes telemarketing. There have been some user complaints of receiving unwanted calls, so you may want to steer clear of offers that require a phone number to complete.

There isn't too much not to like at Toluna, but one sticking point with the program is that your points will expire in six months after being awarded. This is to incentivize you to keep taking surveys, but if you don't stay on top of things you can miss on out on previously awarded points.