Product Report Card vs MyPoints

Unlike some survey panels, Product Report Card makes support easily accessible. Should you encounter any problems, it's very easy to open a support ticket from your account dashboard. Expect a quick and courteous response to you inquiry.

They even respond to inquiries on Trustpilot which is a consumer watchdog site. You can see their forum here. If that fails, you can reach them at (303) 345-4261.

MyPoints is a huge company with millions of users. Users have reported relatively slow responses via email, mainly due to volume of inquiries. It seems this program could use somewhat of an upgrade when it comes to customer service.

While there's a lot to like about this program, one drawback is the low amount of survey invites. While you may be lucky enough to qualify for high-paying focus groups or product reviews, on a day-to-day basis you will not get a lot of earning opportunities. This is partially due the fact that they have very discerning clients that seek detailed information.

You may also find some people claiming to have not been paid or paid very slowly. This is generally just people that are impatient or don't understand the process and should be ignored.

Users may experience some difficulty with getting their points credited to their accounts, from time to time. MyPoints employs a number of anti-fraud measures that can sometimes falsely interfere with ensuring honest users get their rewards. This problem can be overcome by contacting customer support, but many users have expressed frustration when having to endure this process.