SpeakUp Surveys vs LEO by Leger

LEO provides customer support through their website contact form, email system, and FAQ section covering common questions. The support experience varies significantly - some users report quick responses while others wait several weeks and require multiple follow-up messages.

Response times range from same-day replies to multiple weeks for typical inquiries about missing survey points, payment delays, or technical difficulties. The inconsistent support quality represents one of LEO's main weaknesses, with users often experiencing frustration when needing personalized assistance.

Some users are turned off that Speak Up Surveys asks for a lot of info up front but there’s a reason for this. When you complete your profile honestly you’ll find you’ll begin to get much high paying surveys because they will be able to target your demographic for research and qualify more easily for surveys.

If you like straight cash for taking surveys Speak Up may not be for you. Right now there is no electronic processing system in place, so Amazon and prepaid cards will be your rewards.

The $20 minimum cash-out requirement is considerably higher than many competing survey sites, which often allow redemptions starting at $5-$10. Many users report frustratingly long gaps between survey invitations, with some receiving only 4-5 surveys over several months.

Support response times are highly unpredictable, ranging from same-day responses to weeks of silence requiring multiple follow-up messages. The redemption system only allows specific predetermined amounts rather than custom cash-out values, and the platform is restricted to US and Canadian residents only.