Swagbucks vs LEO by Leger

Swagbucks takes pride in offering top-notch support for its large community. If you encounter problems with your account, you can expect a quick response from their support team, available 24/7. They also have a comprehensive FAQ section that covers most common questions users have, including those related to paid surveys and earning money.

LEO provides customer support through their website contact form, email system, and FAQ section covering common questions. The support experience varies significantly - some users report quick responses while others wait several weeks and require multiple follow-up messages.

Response times range from same-day replies to multiple weeks for typical inquiries about missing survey points, payment delays, or technical difficulties. The inconsistent support quality represents one of LEO's main weaknesses, with users often experiencing frustration when needing personalized assistance.

If you prefer to focus only on surveys, Swagbucks might not be your top choice. The site's surveys are not primarily oriented towards market research, meaning you may earn fewer rewards for completing such surveys. However, Swagbucks still offers a wide range of surveys for money, making it a valuable platform for those looking to earn rewards.

The $20 minimum cash-out requirement is considerably higher than many competing survey sites, which often allow redemptions starting at $5-$10. Many users report frustratingly long gaps between survey invitations, with some receiving only 4-5 surveys over several months.

Support response times are highly unpredictable, ranging from same-day responses to weeks of silence requiring multiple follow-up messages. The redemption system only allows specific predetermined amounts rather than custom cash-out values, and the platform is restricted to US and Canadian residents only.