Consumer Opinion Institute vs Survey Roundtable

Backed by global market research company TNS, Consumer Opinion Institute has an extensive background in customer service and responds to any inquiries very quickly.

Survey Roundtable provides customer support through email at SupportUS@surveyroundtable.com, with most inquiries answered within 4-5 business days. The support team, led by Taylor Jones, actively monitors and responds to member questions on both their platform and review sites.

You'll find helpful resources in their comprehensive FAQ section, and the support team is particularly good at handling technical issues and reward redemption questions with clear, detailed responses.

This could almost be considered a positive, but it can be extremely difficult to join Consumer Opinion Institute. Their clients demand very specific information from particular demographics, so you kind of have to be lucky if you happen to fall into one of the groups being accepted.

It should also be noted that no one is getting rich from this program as you'll generally receive only about three surveys per month. However, you will receive this consistently, so you can depend on the supplemental income.

While Survey Roundtable maintains high standards, there are some limitations to consider. The invitation-only membership and strict demographic targeting mean you may receive fewer survey opportunities than on other platforms. Points also take 6-8 weeks to become available for redemption.

The platform occasionally experiences technical issues that can affect survey completion, and without a mobile app, you'll need to complete surveys on desktop. Unlike some survey sites that offer many ways to earn, Survey Roundtable focuses primarily on surveys and product testing.