Survey Roundtable vs LifePoints

Survey Roundtable provides customer support through email at SupportUS@surveyroundtable.com, with most inquiries answered within 4-5 business days. The support team, led by Taylor Jones, actively monitors and responds to member questions on both their platform and review sites.

You'll find helpful resources in their comprehensive FAQ section, and the support team is particularly good at handling technical issues and reward redemption questions with clear, detailed responses.

My Survey also boasts of an excellent customer support team that not only responds to your queries quickly but does so in a most courteous manner. They also periodically come up with innovations like focus groups and product testing in their market research surveys to infuse greater variety into the process.

While Survey Roundtable maintains high standards, there are some limitations to consider. The invitation-only membership and strict demographic targeting mean you may receive fewer survey opportunities than on other platforms. Points also take 6-8 weeks to become available for redemption.

The platform occasionally experiences technical issues that can affect survey completion, and without a mobile app, you'll need to complete surveys on desktop. Unlike some survey sites that offer many ways to earn, Survey Roundtable focuses primarily on surveys and product testing.

There isn’t too much not to like about LifePoints but there has been some minor feedback from users about getting disqualified for surveys. This is because of the demographics the company is looking for at any given time. If you find yourself getting disqualified from multiple surveys you might want to move on to another panel.