Freecash vs Survey Roundtable

One of the best features of FreeCash.com is its customer service. The site pays for extra features and has replied to 96% of negative reviews. Furthermore, the site replies to negative reviews in less than 24 hours. This shows that the company is dedicated to providing exceptional customer service and is willing to go above and beyond to ensure that its customers are satisfied.

Survey Roundtable provides customer support through email at SupportUS@surveyroundtable.com, with most inquiries answered within 4-5 business days. The support team, led by Taylor Jones, actively monitors and responds to member questions on both their platform and review sites.

You'll find helpful resources in their comprehensive FAQ section, and the support team is particularly good at handling technical issues and reward redemption questions with clear, detailed responses.

Some users may get overwhelmed due to the many options and offers; you might get a bit lost while trying to navigate the site at first. Once you get used to the layout you shouldn't have much trouble finding where you need to go and start earning.

According to user feedback, the user experience on Freecash, despite its association with credible survey providers like Pollfish and TapResearch, is consistently reported as subpar. Qualifying for surveys can be challenging due to their narrow focus on specific consumer profiles, resulting in unpaid attempts.

While Survey Roundtable maintains high standards, there are some limitations to consider. The invitation-only membership and strict demographic targeting mean you may receive fewer survey opportunities than on other platforms. Points also take 6-8 weeks to become available for redemption.

The platform occasionally experiences technical issues that can affect survey completion, and without a mobile app, you'll need to complete surveys on desktop. Unlike some survey sites that offer many ways to earn, Survey Roundtable focuses primarily on surveys and product testing.