InboxPays vs LEO by Leger

LEO provides customer support through their website contact form, email system, and FAQ section covering common questions. The support experience varies significantly - some users report quick responses while others wait several weeks and require multiple follow-up messages.

Response times range from same-day replies to multiple weeks for typical inquiries about missing survey points, payment delays, or technical difficulties. The inconsistent support quality represents one of LEO's main weaknesses, with users often experiencing frustration when needing personalized assistance.

InboxPays has a high cash-out rate at $50. Users have reported problems cashing out, as a minimum of $25 in completed offers and $25 in paid surveys is required to cash-out. This is to prevent members from cashing out just using paid emails and watching videos.

In addition, InboxPays incorporates a lot of "paid trial offers". These require you to pay out of pocket to participate. If you do sign up for one of these, be sure to cancel after you sign up, unless you like the service. It is possible to just stick to the free stuff to avoid potential problems.

The $20 minimum cash-out requirement is considerably higher than many competing survey sites, which often allow redemptions starting at $5-$10. Many users report frustratingly long gaps between survey invitations, with some receiving only 4-5 surveys over several months.

Support response times are highly unpredictable, ranging from same-day responses to weeks of silence requiring multiple follow-up messages. The redemption system only allows specific predetermined amounts rather than custom cash-out values, and the platform is restricted to US and Canadian residents only.