LEO by Leger vs QuickRewards

LEO provides customer support through their website contact form, email system, and FAQ section covering common questions. The support experience varies significantly - some users report quick responses while others wait several weeks and require multiple follow-up messages.

Response times range from same-day replies to multiple weeks for typical inquiries about missing survey points, payment delays, or technical difficulties. The inconsistent support quality represents one of LEO's main weaknesses, with users often experiencing frustration when needing personalized assistance.

QuickRewards is not a huge operation, but their team is extremely dedicated. Users report getting fast and friendly responses to problems or inquires. Even personalized emails from the owner when a customer has a problem have been reported.

The $20 minimum cash-out requirement is considerably higher than many competing survey sites, which often allow redemptions starting at $5-$10. Many users report frustratingly long gaps between survey invitations, with some receiving only 4-5 surveys over several months.

Support response times are highly unpredictable, ranging from same-day responses to weeks of silence requiring multiple follow-up messages. The redemption system only allows specific predetermined amounts rather than custom cash-out values, and the platform is restricted to US and Canadian residents only.

Although QuickRewards has many good points, the site and layout is sorely in need of an update. The layout is a bit cluttered and the general appearance can be a bit jarring and outdated. Thankfully, looks can be deceiving as this site has a lot to offer.