MyPoints vs Media Rewards

MyPoints is a huge company with millions of users. Users have reported relatively slow responses via email, mainly due to volume of inquiries. It seems this program could use somewhat of an upgrade when it comes to customer service.

Media Rewards is really on the ball when it comes to responding to inquiries. They are very active and want to make sure you’re getting rewarded and your info is valid. Most users report getting responses to their inquiries within a few hours. Believe it or not they actually have phone support which is quite the rarity these days.

Users may experience some difficulty with getting their points credited to their accounts, from time to time. MyPoints employs a number of anti-fraud measures that can sometimes falsely interfere with ensuring honest users get their rewards. This problem can be overcome by contacting customer support, but many users have expressed frustration when having to endure this process.

As with many programs, the main concern most users think of when deciding to join Media Rewards is privacy concerns. Fortunately, the company has an extensive privacy policy that should address any issues you may have.

Though you might be concerned about battery life and performance with a largely app-based program, there's no need to be concerned. Media Insiders' app is very lightweight and you shouldn't notice any additional battery drain or decreased performance of your mobile device.