Nicequest vs LEO by Leger

Nicequest is known for its outstanding email support. Alternatively, they maintain an active Facebook page where you can have many of your questions or concerned answered quickly.

LEO provides customer support through their website contact form, email system, and FAQ section covering common questions. The support experience varies significantly - some users report quick responses while others wait several weeks and require multiple follow-up messages.

Response times range from same-day replies to multiple weeks for typical inquiries about missing survey points, payment delays, or technical difficulties. The inconsistent support quality represents one of LEO's main weaknesses, with users often experiencing frustration when needing personalized assistance.

Although they do operate a terrific survey program overall, there is one significant negative to Nicequest. There's simply not enough surveys. Hopefully this will improve in the upcoming months as Nicequest expands its US operations.

Most users report receiving 1-3 surveys per month which really isn't enough to hardcore survey takers. If you're looking to rack up a ton of rewards quickly, you might want to look elsewhere.

The $20 minimum cash-out requirement is considerably higher than many competing survey sites, which often allow redemptions starting at $5-$10. Many users report frustratingly long gaps between survey invitations, with some receiving only 4-5 surveys over several months.

Support response times are highly unpredictable, ranging from same-day responses to weeks of silence requiring multiple follow-up messages. The redemption system only allows specific predetermined amounts rather than custom cash-out values, and the platform is restricted to US and Canadian residents only.