Panorama Panel vs YouGov

Panorama Panel excels in customer service, providing multiple support channels like a detailed FAQ and dedicated live technical assistance.

Their team is particularly focused on ensuring a smooth onboarding experience, helping participants through device setup and streaming service connections.

Users praise the support team's responsiveness and patience, whether dealing with initial setup questions or resolving ongoing measurement issues.

We've experienced nothing but good things with YouGov's customer service. Inquiries are answered quickly and politely. If you have missing points or your redemption is slow, you'll always hear back from them in a few hours.

The main challenge with Panorama Panel is the initial waiting period. New users must complete the full setup process, wait through the 45-day grace period, and maintain consistent participation.

While this might seem lengthy, it's a standard practice in research panels to ensure data quality. Once you're past this initial period, the monthly rewards are reliable and consistent.

Although there's no doubt about YouGov's reliability and their interesting surveys, survey invites are somewhat infrequent. Plus, they are fairly strict about their quota, and may not accept you based on your ZIP or other geographical factors.

In general, these aren't the biggest drawbacks, but there may be better options if you're looking for frequent invites.