PointClub vs Survey Roundtable

Survey Roundtable provides customer support through email at SupportUS@surveyroundtable.com, with most inquiries answered within 4-5 business days. The support team, led by Taylor Jones, actively monitors and responds to member questions on both their platform and review sites.

You'll find helpful resources in their comprehensive FAQ section, and the support team is particularly good at handling technical issues and reward redemption questions with clear, detailed responses.

PointClub certainly has a lot of surveys for you to take, but you may want to stay away from the "paid trial offers" if you want to stick to paid market research. While you will get paid for signing up for various offers, you may be required to pay for trial periods, which can get a bit tricky. If you do not cancel your trial within a particular time frame, you are charged for the amount of the service or product and may not receive enough compensation to make up the difference.

While Survey Roundtable maintains high standards, there are some limitations to consider. The invitation-only membership and strict demographic targeting mean you may receive fewer survey opportunities than on other platforms. Points also take 6-8 weeks to become available for redemption.

The platform occasionally experiences technical issues that can affect survey completion, and without a mobile app, you'll need to complete surveys on desktop. Unlike some survey sites that offer many ways to earn, Survey Roundtable focuses primarily on surveys and product testing.