Points2Shop vs Media Rewards

With millions of members, Points2Shop handles their customers fairly well. Unlike many sites, it's simple to open up an email support ticket from your account dashboard. They'll even give you an estimated response time. The majority of users report reasonably fast and courteous service.

Media Rewards is really on the ball when it comes to responding to inquiries. They are very active and want to make sure you’re getting rewarded and your info is valid. Most users report getting responses to their inquiries within a few hours. Believe it or not they actually have phone support which is quite the rarity these days.

There have been some user complaints about sudden account termination. In the past, Points2Shop has been plagued by hackers attempting fraud, so if their system detects anything out of the ordinary it automatically close your account.

As long as you are not trying to cheat the system, you should not have any problems with the Points2Shop system. Sudden account closure claims are few and far between, but since the company has endured numerous cyber attacks they are quite vigilant about any dishonest users. Should this happen to you, contact support to rectify the situation.

Points2Shop also accepts direct advertisers on their sites, some of which are directly looking for ways to market to users, which includes telemarketing. There have been some user complaints of receiving unwanted calls, so you may want to steer clear of offers that require a phone number to complete.

As with many programs, the main concern most users think of when deciding to join Media Rewards is privacy concerns. Fortunately, the company has an extensive privacy policy that should address any issues you may have.

Though you might be concerned about battery life and performance with a largely app-based program, there's no need to be concerned. Media Insiders' app is very lightweight and you shouldn't notice any additional battery drain or decreased performance of your mobile device.