Survey Roundtable vs Media Rewards

Survey Roundtable provides customer support through email at SupportUS@surveyroundtable.com, with most inquiries answered within 4-5 business days. The support team, led by Taylor Jones, actively monitors and responds to member questions on both their platform and review sites.

You'll find helpful resources in their comprehensive FAQ section, and the support team is particularly good at handling technical issues and reward redemption questions with clear, detailed responses.

Media Rewards is really on the ball when it comes to responding to inquiries. They are very active and want to make sure you’re getting rewarded and your info is valid. Most users report getting responses to their inquiries within a few hours. Believe it or not they actually have phone support which is quite the rarity these days.

While Survey Roundtable maintains high standards, there are some limitations to consider. The invitation-only membership and strict demographic targeting mean you may receive fewer survey opportunities than on other platforms. Points also take 6-8 weeks to become available for redemption.

The platform occasionally experiences technical issues that can affect survey completion, and without a mobile app, you'll need to complete surveys on desktop. Unlike some survey sites that offer many ways to earn, Survey Roundtable focuses primarily on surveys and product testing.

As with many programs, the main concern most users think of when deciding to join Media Rewards is privacy concerns. Fortunately, the company has an extensive privacy policy that should address any issues you may have.

Though you might be concerned about battery life and performance with a largely app-based program, there's no need to be concerned. Media Insiders' app is very lightweight and you shouldn't notice any additional battery drain or decreased performance of your mobile device.