Toluna Influencers vs Brox Panel

On the odd chance that you have any issues with the Toluna paid survey program, you will find their customer service department to be top notch. They are super fast at responding to any inquiries and act quickly to resolve any and all issues, no matter how big or small.

Brox Panel provides dedicated panelist support through their website, offering assistance with technical issues, survey access problems, and payment questions.

The support team helps with account management, profile updates, and eligibility concerns.

Given that Brox Panel is backed by the enterprise-grade Brox.AI platform, members can expect professional support infrastructure designed to maintain the quality of their research panel operations.

There isn't too much not to like at Toluna, but one sticking point with the program is that your points will expire in six months after being awarded. This is to incentivize you to keep taking surveys, but if you don't stay on top of things you can miss on out on previously awarded points.

Video surveys may not appeal to everyone, particularly those who prefer anonymous participation or feel uncomfortable being recorded.

Survey frequency depends on demographic matching, so some participants may receive fewer opportunities than others.

The platform is relatively new compared to established survey sites, meaning long-term reliability and consistency patterns aren't yet fully established.

Some users might find the video format more time-consuming than traditional text-based surveys.