Mindfield Online vs Brox Panel

Customer support has plenty of options including a phone number for support which is somewhat unique. Regular support via email is also available.

Brox Panel provides dedicated panelist support through their website, offering assistance with technical issues, survey access problems, and payment questions.

The support team helps with account management, profile updates, and eligibility concerns.

Given that Brox Panel is backed by the enterprise-grade Brox.AI platform, members can expect professional support infrastructure designed to maintain the quality of their research panel operations.

Mindfield has some stringent qualification conditions, which may make many of their surveys unavailable to users. On one hand, this proves they are a serious market research company, but if you're not currently in the demographic they're seeking you may have trouble earning with this program.

Video surveys may not appeal to everyone, particularly those who prefer anonymous participation or feel uncomfortable being recorded.

Survey frequency depends on demographic matching, so some participants may receive fewer opportunities than others.

The platform is relatively new compared to established survey sites, meaning long-term reliability and consistency patterns aren't yet fully established.

Some users might find the video format more time-consuming than traditional text-based surveys.