American Consumer Opinion vs Survey Roundtable

Many users have reported extremely poor customer service with many inquiries going answered. Although the FAQs give a time frame on how long points can remain pending, there is no indication or expectation of how long it takes to actually receive rewards.

Survey Roundtable provides customer support through email at SupportUS@surveyroundtable.com, with most inquiries answered within 4-5 business days. The support team, led by Taylor Jones, actively monitors and responds to member questions on both their platform and review sites.

You'll find helpful resources in their comprehensive FAQ section, and the support team is particularly good at handling technical issues and reward redemption questions with clear, detailed responses.

Extremely slow payment seems to be this program's major downfall. Users have reported not being paid for up to 5 months, which most users will find unacceptable.

Another knock on American Consumer Opinion is the low frequency of survey invitations and payouts on the low side only exacerbate this major drawback.

While Survey Roundtable maintains high standards, there are some limitations to consider. The invitation-only membership and strict demographic targeting mean you may receive fewer survey opportunities than on other platforms. Points also take 6-8 weeks to become available for redemption.

The platform occasionally experiences technical issues that can affect survey completion, and without a mobile app, you'll need to complete surveys on desktop. Unlike some survey sites that offer many ways to earn, Survey Roundtable focuses primarily on surveys and product testing.