LEO by Leger vs Angus Reid Forum

LEO provides customer support through their website contact form, email system, and FAQ section covering common questions. The support experience varies significantly - some users report quick responses while others wait several weeks and require multiple follow-up messages.

Response times range from same-day replies to multiple weeks for typical inquiries about missing survey points, payment delays, or technical difficulties. The inconsistent support quality represents one of LEO's main weaknesses, with users often experiencing frustration when needing personalized assistance.

Operated by respected research firm VisionCritical, the Angus Reid Forum quickly addresses any concerns or issues. Once you open an email support ticket you can expect a response within 24 hours.

The $20 minimum cash-out requirement is considerably higher than many competing survey sites, which often allow redemptions starting at $5-$10. Many users report frustratingly long gaps between survey invitations, with some receiving only 4-5 surveys over several months.

Support response times are highly unpredictable, ranging from same-day responses to weeks of silence requiring multiple follow-up messages. The redemption system only allows specific predetermined amounts rather than custom cash-out values, and the platform is restricted to US and Canadian residents only.

While the surveys here are certainly poignant and professional, you won't be buying that new boat anytime soon on what you'll earn. With only a handful of surveys monthly, many users report some difficulty reaching the high cash-out level at $50. While you'll certainly be paid, it may take a bit to reach that threshold.