SurveySavvy Connect vs Points2Shop

An offshoot of venerable market research program Survey Saavy, this company has their act together when it comes to customer service. Most users report fast responses to inquiries.

With millions of members, Points2Shop handles their customers fairly well. Unlike many sites, it's simple to open up an email support ticket from your account dashboard. They'll even give you an estimated response time. The majority of users report reasonably fast and courteous service.

Some members report that the app slows down their regular device performance while others claim it has no effect at all. Device performance can depend on a variety of factors, so there's no way to independently verify that the Savvy Connect app has a negative effect on performance.

It should also be mentioned that because Survey Savvy employs an exacting methodology for selecting survey participants, you may find difficulty qualifying for surveys at times.

There have been some user complaints about sudden account termination. In the past, Points2Shop has been plagued by hackers attempting fraud, so if their system detects anything out of the ordinary it automatically close your account.

As long as you are not trying to cheat the system, you should not have any problems with the Points2Shop system. Sudden account closure claims are few and far between, but since the company has endured numerous cyber attacks they are quite vigilant about any dishonest users. Should this happen to you, contact support to rectify the situation.

Points2Shop also accepts direct advertisers on their sites, some of which are directly looking for ways to market to users, which includes telemarketing. There have been some user complaints of receiving unwanted calls, so you may want to steer clear of offers that require a phone number to complete.