Points2Shop vs Consumer Opinion Institute

With millions of members, Points2Shop handles their customers fairly well. Unlike many sites, it's simple to open up an email support ticket from your account dashboard. They'll even give you an estimated response time. The majority of users report reasonably fast and courteous service.

Backed by global market research company TNS, Consumer Opinion Institute has an extensive background in customer service and responds to any inquiries very quickly.

There have been some user complaints about sudden account termination. In the past, Points2Shop has been plagued by hackers attempting fraud, so if their system detects anything out of the ordinary it automatically close your account.

As long as you are not trying to cheat the system, you should not have any problems with the Points2Shop system. Sudden account closure claims are few and far between, but since the company has endured numerous cyber attacks they are quite vigilant about any dishonest users. Should this happen to you, contact support to rectify the situation.

Points2Shop also accepts direct advertisers on their sites, some of which are directly looking for ways to market to users, which includes telemarketing. There have been some user complaints of receiving unwanted calls, so you may want to steer clear of offers that require a phone number to complete.

This could almost be considered a positive, but it can be extremely difficult to join Consumer Opinion Institute. Their clients demand very specific information from particular demographics, so you kind of have to be lucky if you happen to fall into one of the groups being accepted.

It should also be noted that no one is getting rich from this program as you'll generally receive only about three surveys per month. However, you will receive this consistently, so you can depend on the supplemental income.