YouGov vs Survey Roundtable

We've experienced nothing but good things with YouGov's customer service. Inquiries are answered quickly and politely. If you have missing points or your redemption is slow, you'll always hear back from them in a few hours.

Survey Roundtable provides customer support through email at SupportUS@surveyroundtable.com, with most inquiries answered within 4-5 business days. The support team, led by Taylor Jones, actively monitors and responds to member questions on both their platform and review sites.

You'll find helpful resources in their comprehensive FAQ section, and the support team is particularly good at handling technical issues and reward redemption questions with clear, detailed responses.

Although there's no doubt about YouGov's reliability and their interesting surveys, survey invites are somewhat infrequent. Plus, they are fairly strict about their quota, and may not accept you based on your ZIP or other geographical factors.

In general, these aren't the biggest drawbacks, but there may be better options if you're looking for frequent invites.

While Survey Roundtable maintains high standards, there are some limitations to consider. The invitation-only membership and strict demographic targeting mean you may receive fewer survey opportunities than on other platforms. Points also take 6-8 weeks to become available for redemption.

The platform occasionally experiences technical issues that can affect survey completion, and without a mobile app, you'll need to complete surveys on desktop. Unlike some survey sites that offer many ways to earn, Survey Roundtable focuses primarily on surveys and product testing.