LEO by Leger vs QuickThoughts

LEO provides customer support through their website contact form, email system, and FAQ section covering common questions. The support experience varies significantly - some users report quick responses while others wait several weeks and require multiple follow-up messages.

Response times range from same-day replies to multiple weeks for typical inquiries about missing survey points, payment delays, or technical difficulties. The inconsistent support quality represents one of LEO's main weaknesses, with users often experiencing frustration when needing personalized assistance.

QuickThoughts is backed by SSI (Survey Sampling International) and they have been rewarding users since the 1970's. If any issues do arise, you can expect a quick and courteous response.

The $20 minimum cash-out requirement is considerably higher than many competing survey sites, which often allow redemptions starting at $5-$10. Many users report frustratingly long gaps between survey invitations, with some receiving only 4-5 surveys over several months.

Support response times are highly unpredictable, ranging from same-day responses to weeks of silence requiring multiple follow-up messages. The redemption system only allows specific predetermined amounts rather than custom cash-out values, and the platform is restricted to US and Canadian residents only.

As with any apps that use location services and GPS, some users report issues with battery life. This will be less evident the newer your device is. If you are concerned about your battery life, you can disable the GPS feature, but then you will not be able to participate in the mystery shopping features of the app.