Points2Shop vs Nicequest

With millions of members, Points2Shop handles their customers fairly well. Unlike many sites, it's simple to open up an email support ticket from your account dashboard. They'll even give you an estimated response time. The majority of users report reasonably fast and courteous service.

Nicequest is known for its outstanding email support. Alternatively, they maintain an active Facebook page where you can have many of your questions or concerned answered quickly.

There have been some user complaints about sudden account termination. In the past, Points2Shop has been plagued by hackers attempting fraud, so if their system detects anything out of the ordinary it automatically close your account.

As long as you are not trying to cheat the system, you should not have any problems with the Points2Shop system. Sudden account closure claims are few and far between, but since the company has endured numerous cyber attacks they are quite vigilant about any dishonest users. Should this happen to you, contact support to rectify the situation.

Points2Shop also accepts direct advertisers on their sites, some of which are directly looking for ways to market to users, which includes telemarketing. There have been some user complaints of receiving unwanted calls, so you may want to steer clear of offers that require a phone number to complete.

Although they do operate a terrific survey program overall, there is one significant negative to Nicequest. There's simply not enough surveys. Hopefully this will improve in the upcoming months as Nicequest expands its US operations.

Most users report receiving 1-3 surveys per month which really isn't enough to hardcore survey takers. If you're looking to rack up a ton of rewards quickly, you might want to look elsewhere.