Focus Group vs Pinecone Research

Most users report an excellent experience with customer service when encountering a problem. You can expect a quick response if you're having problems.

One remarkable aspect of this research firm is the professionalism and user friendliness about their business.

We have had a few interactions with the company ever since I enrolled as a member, and every piece of my communications to the company has been greeted with polite and timely responses.

Once we had trouble with the PayPal side, and the customer service officer was so helpful that she seemed to take it upon herself to get the matter resolved.

There are many survey panels out there, but we’ve never come across another one that pulls off such excellent service.

While there's no doubt that Sago is a completely legitimate and professional market research organization, they aren't the fastest to pay out, and qualifying for focus groups can be a bit difficult. This stems from the fact that focus groups are generally small in nature and very specific demographics are sought. While the company has some of the best pay-outs, you may find yourself receiving few invitations for these lucrative opportunities.

There is a chance you may not qualify to be part of the panel at any given time as PineCone will have certain needs for certain demographics.

Also, although they are accepting all males residing in the US currently we have gotten some responses that applications were turned down based on zip code although this is rare.