OnePoll vs Pinecone Research

With years of experience, OnePoll has their customer service down pat. When you email support you can expect a response within one business day at a maximum.

One remarkable aspect of this research firm is the professionalism and user friendliness about their business.

We have had a few interactions with the company ever since I enrolled as a member, and every piece of my communications to the company has been greeted with polite and timely responses.

Once we had trouble with the PayPal side, and the customer service officer was so helpful that she seemed to take it upon herself to get the matter resolved.

There are many survey panels out there, but we’ve never come across another one that pulls off such excellent service.

The glaring negative at OnePoll is the minimum payout level of $65, which is perhaps the highest in the industry. Users have reported it can take several months to achieve this level. Depending upon your demographic, it could take quite awhile to reach the redemption threshold.

There is a chance you may not qualify to be part of the panel at any given time as PineCone will have certain needs for certain demographics.

Also, although they are accepting all males residing in the US currently we have gotten some responses that applications were turned down based on zip code although this is rare.