SurveySavvy Connect vs Pinecone Research

An offshoot of venerable market research program Survey Saavy, this company has their act together when it comes to customer service. Most users report fast responses to inquiries.

One remarkable aspect of this research firm is the professionalism and user friendliness about their business.

We have had a few interactions with the company ever since I enrolled as a member, and every piece of my communications to the company has been greeted with polite and timely responses.

Once we had trouble with the PayPal side, and the customer service officer was so helpful that she seemed to take it upon herself to get the matter resolved.

There are many survey panels out there, but we’ve never come across another one that pulls off such excellent service.

Some members report that the app slows down their regular device performance while others claim it has no effect at all. Device performance can depend on a variety of factors, so there's no way to independently verify that the Savvy Connect app has a negative effect on performance.

It should also be mentioned that because Survey Savvy employs an exacting methodology for selecting survey participants, you may find difficulty qualifying for surveys at times.

There is a chance you may not qualify to be part of the panel at any given time as PineCone will have certain needs for certain demographics.

Also, although they are accepting all males residing in the US currently we have gotten some responses that applications were turned down based on zip code although this is rare.