Product Report Card vs American Consumer Opinion

Unlike some survey panels, Product Report Card makes support easily accessible. Should you encounter any problems, it's very easy to open a support ticket from your account dashboard. Expect a quick and courteous response to you inquiry.

They even respond to inquiries on Trustpilot which is a consumer watchdog site. You can see their forum here. If that fails, you can reach them at (303) 345-4261.

Many users have reported extremely poor customer service with many inquiries going answered. Although the FAQs give a time frame on how long points can remain pending, there is no indication or expectation of how long it takes to actually receive rewards.

While there's a lot to like about this program, one drawback is the low amount of survey invites. While you may be lucky enough to qualify for high-paying focus groups or product reviews, on a day-to-day basis you will not get a lot of earning opportunities. This is partially due the fact that they have very discerning clients that seek detailed information.

You may also find some people claiming to have not been paid or paid very slowly. This is generally just people that are impatient or don't understand the process and should be ignored.

Extremely slow payment seems to be this program's major downfall. Users have reported not being paid for up to 5 months, which most users will find unacceptable.

Another knock on American Consumer Opinion is the low frequency of survey invitations and payouts on the low side only exacerbate this major drawback.