Brox Panel vs American Consumer Opinion

Brox Panel provides dedicated panelist support through their website, offering assistance with technical issues, survey access problems, and payment questions.

The support team helps with account management, profile updates, and eligibility concerns.

Given that Brox Panel is backed by the enterprise-grade Brox.AI platform, members can expect professional support infrastructure designed to maintain the quality of their research panel operations.

Many users have reported extremely poor customer service with many inquiries going answered. Although the FAQs give a time frame on how long points can remain pending, there is no indication or expectation of how long it takes to actually receive rewards.

Video surveys may not appeal to everyone, particularly those who prefer anonymous participation or feel uncomfortable being recorded.

Survey frequency depends on demographic matching, so some participants may receive fewer opportunities than others.

The platform is relatively new compared to established survey sites, meaning long-term reliability and consistency patterns aren't yet fully established.

Some users might find the video format more time-consuming than traditional text-based surveys.

Extremely slow payment seems to be this program's major downfall. Users have reported not being paid for up to 5 months, which most users will find unacceptable.

Another knock on American Consumer Opinion is the low frequency of survey invitations and payouts on the low side only exacerbate this major drawback.