Nielsen Mobile vs Pinecone Research

Being in business for decades, Nielsen has their operations down pat. If you encounter a problem you can email or call. You should expect little to no delay in response to your query.

One remarkable aspect of this research firm is the professionalism and user friendliness about their business.

We have had a few interactions with the company ever since I enrolled as a member, and every piece of my communications to the company has been greeted with polite and timely responses.

Once we had trouble with the PayPal side, and the customer service officer was so helpful that she seemed to take it upon herself to get the matter resolved.

There are many survey panels out there, but we’ve never come across another one that pulls off such excellent service.

Unfortunately, while installing Nielsen Mobile is easy money, they are only accepting certain groups, at least for the time being. If you're a tablet user, you simply have to be 18 or older. For smartphone users, the company is currently only accepting members 45 or older. These requirements may change as Nielsen's demographic needs shift.

There is a chance you may not qualify to be part of the panel at any given time as PineCone will have certain needs for certain demographics.

Also, although they are accepting all males residing in the US currently we have gotten some responses that applications were turned down based on zip code although this is rare.