Pinecone Research vs ask GfK

One remarkable aspect of this research firm is the professionalism and user friendliness about their business.

We have had a few interactions with the company ever since I enrolled as a member, and every piece of my communications to the company has been greeted with polite and timely responses.

Once we had trouble with the PayPal side, and the customer service officer was so helpful that she seemed to take it upon herself to get the matter resolved.

There are many survey panels out there, but we’ve never come across another one that pulls off such excellent service.

ask GfK is known for their quick responses to any potential problems. It's easy to start a support ticket directly from their web site. Just log in to your account and follow the support tab to submit an inquiry directly to their customer service department. You will usually have a reply within one business day.

There is a chance you may not qualify to be part of the panel at any given time as PineCone will have certain needs for certain demographics.

Also, although they are accepting all males residing in the US currently we have gotten some responses that applications were turned down based on zip code although this is rare.

The biggest complaint about the ask GfK survey program is the lack of earning opportunities. On one hand, you won't be bombarded with tons of invites, but don't expect to break the bank either. In an average month, you will only have about five opportunities to complete surveys.