Panorama Panel vs ask GfK

Panorama Panel excels in customer service, providing multiple support channels like a detailed FAQ and dedicated live technical assistance.

Their team is particularly focused on ensuring a smooth onboarding experience, helping participants through device setup and streaming service connections.

Users praise the support team's responsiveness and patience, whether dealing with initial setup questions or resolving ongoing measurement issues.

ask GfK is known for their quick responses to any potential problems. It's easy to start a support ticket directly from their web site. Just log in to your account and follow the support tab to submit an inquiry directly to their customer service department. You will usually have a reply within one business day.

The main challenge with Panorama Panel is the initial waiting period. New users must complete the full setup process, wait through the 45-day grace period, and maintain consistent participation.

While this might seem lengthy, it's a standard practice in research panels to ensure data quality. Once you're past this initial period, the monthly rewards are reliable and consistent.

The biggest complaint about the ask GfK survey program is the lack of earning opportunities. On one hand, you won't be bombarded with tons of invites, but don't expect to break the bank either. In an average month, you will only have about five opportunities to complete surveys.