Survey Roundtable vs ask GfK

Survey Roundtable provides customer support through email at SupportUS@surveyroundtable.com, with most inquiries answered within 4-5 business days. The support team, led by Taylor Jones, actively monitors and responds to member questions on both their platform and review sites.

You'll find helpful resources in their comprehensive FAQ section, and the support team is particularly good at handling technical issues and reward redemption questions with clear, detailed responses.

ask GfK is known for their quick responses to any potential problems. It's easy to start a support ticket directly from their web site. Just log in to your account and follow the support tab to submit an inquiry directly to their customer service department. You will usually have a reply within one business day.

While Survey Roundtable maintains high standards, there are some limitations to consider. The invitation-only membership and strict demographic targeting mean you may receive fewer survey opportunities than on other platforms. Points also take 6-8 weeks to become available for redemption.

The platform occasionally experiences technical issues that can affect survey completion, and without a mobile app, you'll need to complete surveys on desktop. Unlike some survey sites that offer many ways to earn, Survey Roundtable focuses primarily on surveys and product testing.

The biggest complaint about the ask GfK survey program is the lack of earning opportunities. On one hand, you won't be bombarded with tons of invites, but don't expect to break the bank either. In an average month, you will only have about five opportunities to complete surveys.