Points2Shop vs MySoapBox

With millions of members, Points2Shop handles their customers fairly well. Unlike many sites, it's simple to open up an email support ticket from your account dashboard. They'll even give you an estimated response time. The majority of users report reasonably fast and courteous service.

MySoapBox is a top-notch operation that treats their users with respect and courtesy. They have a well-established track record of excellent customer relations fast response times.

There have been some user complaints about sudden account termination. In the past, Points2Shop has been plagued by hackers attempting fraud, so if their system detects anything out of the ordinary it automatically close your account.

As long as you are not trying to cheat the system, you should not have any problems with the Points2Shop system. Sudden account closure claims are few and far between, but since the company has endured numerous cyber attacks they are quite vigilant about any dishonest users. Should this happen to you, contact support to rectify the situation.

Points2Shop also accepts direct advertisers on their sites, some of which are directly looking for ways to market to users, which includes telemarketing. There have been some user complaints of receiving unwanted calls, so you may want to steer clear of offers that require a phone number to complete.

Some users aren’t the biggest fan of the relatively high $25 initial cash out rate. Coupled with the fact you may experience a high rate of disqualifications depending upon your demographic, reaching the cashout threshold can be a bit trying. In their defense, aMySoapBox will let you know if you don't qualify before taking a survey so you don't waste your time.