Focus Group vs Panorama Panel

Most users report an excellent experience with customer service when encountering a problem. You can expect a quick response if you're having problems.

Panorama Panel excels in customer service, providing multiple support channels like a detailed FAQ and dedicated live technical assistance.

Their team is particularly focused on ensuring a smooth onboarding experience, helping participants through device setup and streaming service connections.

Users praise the support team's responsiveness and patience, whether dealing with initial setup questions or resolving ongoing measurement issues.

While there's no doubt that Sago is a completely legitimate and professional market research organization, they aren't the fastest to pay out, and qualifying for focus groups can be a bit difficult. This stems from the fact that focus groups are generally small in nature and very specific demographics are sought. While the company has some of the best pay-outs, you may find yourself receiving few invitations for these lucrative opportunities.

The main challenge with Panorama Panel is the initial waiting period. New users must complete the full setup process, wait through the 45-day grace period, and maintain consistent participation.

While this might seem lengthy, it's a standard practice in research panels to ensure data quality. Once you're past this initial period, the monthly rewards are reliable and consistent.