Product Report Card vs Panorama Panel

Unlike some survey panels, Product Report Card makes support easily accessible. Should you encounter any problems, it's very easy to open a support ticket from your account dashboard. Expect a quick and courteous response to you inquiry.

They even respond to inquiries on Trustpilot which is a consumer watchdog site. You can see their forum here. If that fails, you can reach them at (303) 345-4261.

Panorama Panel excels in customer service, providing multiple support channels like a detailed FAQ and dedicated live technical assistance.

Their team is particularly focused on ensuring a smooth onboarding experience, helping participants through device setup and streaming service connections.

Users praise the support team's responsiveness and patience, whether dealing with initial setup questions or resolving ongoing measurement issues.

While there's a lot to like about this program, one drawback is the low amount of survey invites. While you may be lucky enough to qualify for high-paying focus groups or product reviews, on a day-to-day basis you will not get a lot of earning opportunities. This is partially due the fact that they have very discerning clients that seek detailed information.

You may also find some people claiming to have not been paid or paid very slowly. This is generally just people that are impatient or don't understand the process and should be ignored.

The main challenge with Panorama Panel is the initial waiting period. New users must complete the full setup process, wait through the 45-day grace period, and maintain consistent participation.

While this might seem lengthy, it's a standard practice in research panels to ensure data quality. Once you're past this initial period, the monthly rewards are reliable and consistent.