Mindfield Online vs Product Report Card

Customer support has plenty of options including a phone number for support which is somewhat unique. Regular support via email is also available.

Unlike some survey panels, Product Report Card makes support easily accessible. Should you encounter any problems, it's very easy to open a support ticket from your account dashboard. Expect a quick and courteous response to you inquiry.

They even respond to inquiries on Trustpilot which is a consumer watchdog site. You can see their forum here. If that fails, you can reach them at (303) 345-4261.

Mindfield has some stringent qualification conditions, which may make many of their surveys unavailable to users. On one hand, this proves they are a serious market research company, but if you're not currently in the demographic they're seeking you may have trouble earning with this program.

While there's a lot to like about this program, one drawback is the low amount of survey invites. While you may be lucky enough to qualify for high-paying focus groups or product reviews, on a day-to-day basis you will not get a lot of earning opportunities. This is partially due the fact that they have very discerning clients that seek detailed information.

You may also find some people claiming to have not been paid or paid very slowly. This is generally just people that are impatient or don't understand the process and should be ignored.