Toluna Influencers vs Product Report Card

On the odd chance that you have any issues with the Toluna paid survey program, you will find their customer service department to be top notch. They are super fast at responding to any inquiries and act quickly to resolve any and all issues, no matter how big or small.

Unlike some survey panels, Product Report Card makes support easily accessible. Should you encounter any problems, it's very easy to open a support ticket from your account dashboard. Expect a quick and courteous response to you inquiry.

They even respond to inquiries on Trustpilot which is a consumer watchdog site. You can see their forum here. If that fails, you can reach them at (303) 345-4261.

There isn't too much not to like at Toluna, but one sticking point with the program is that your points will expire in six months after being awarded. This is to incentivize you to keep taking surveys, but if you don't stay on top of things you can miss on out on previously awarded points.

While there's a lot to like about this program, one drawback is the low amount of survey invites. While you may be lucky enough to qualify for high-paying focus groups or product reviews, on a day-to-day basis you will not get a lot of earning opportunities. This is partially due the fact that they have very discerning clients that seek detailed information.

You may also find some people claiming to have not been paid or paid very slowly. This is generally just people that are impatient or don't understand the process and should be ignored.